Do you ship to my country?
We ship to most EU countries, although there are some exceptions. Have a look at our shipping table to find out if we deliver to your country and what the costs are. All packages are shipped discreetly with DHL or UPS, depending on the region you live in. You will always receive a track and trace code to track your package from door to door.
We ship all our orders with USPS, CANADA POST, DHL & UPS.
All our orders are packaged and shipped discreet. There is NO reference to who the sender is. There is also NO reference to what the content is. No logo or text mentioning “Ngomushroom” will be found on the package.
Track and trace shipping
Once the courier has your package, you will receive an email with your track and trace link.
If you missed your package, normally the courier will try to deliver your package a few more times again. If the package is delivered somewhere else, the courier will leave a note with the address of the nearest postal office to pick it up. In exceptional cases the courier will deliver the package to your neighbors. But don’t worry, because of the discreet shipping nobody knows whats in the package.
You can contact the courier company with your track and trace number to avoid that they send your package back to us. Normally a package remains in the post office for 1 to 2 weeks.
Didn’t receive your track and trace number? Please check your spam. Not there? Please contact us.